You are currently viewing Determining if an Auto Body Shop is Working for You or the Insurance Company

When it comes to choosing an auto body shop to repair your vehicle, it is important to know if the shop is working for your best interests or the interests of the insurance company. This can affect the quality of the repair work, the overall cost of the repairs, and the length of time it takes to complete the repairs.

Asking About the Shop’s Relationship with the Insurance Company

One way to determine if an auto body shop is working for you or the insurance company is to ask about their relationship with the insurance company. A reputable auto body shop should have a good working relationship with the insurance company, but they should also be willing to work with you to ensure that your vehicle is repaired to your satisfaction.

Inquiring About the Repair Process

Another way to determine if an auto body shop is working for you or the insurance company is to ask about their repair process. A shop that is working for your best interests will take the time to thoroughly assess the damage to your vehicle and provide you with an accurate estimate of the cost of repairs. They will also discuss the repair options with you and give you a clear explanation of the work that will be performed.

Watching for Signs of Cutting Corners on Repairs

If an auto body shop is working for the insurance company, they may try to cut corners on the repair work in order to save the insurance company money. This can result in subpar repairs that may not fully restore your vehicle to its pre-accident condition. It can also lead to additional problems down the road, such as premature wear and tear on the repaired parts or even further damage to your vehicle.

Avoiding Pressure to Use Aftermarket or Cheaper Parts

Another sign that an auto body shop is working for the insurance company is if they try to pressure you into using aftermarket or cheaper parts for the repairs. While these parts may be less expensive, they may not be of the same quality as OEM (original equipment manufacturer) parts, which can affect the longevity and performance of your vehicle. A reputable auto body shop will give you the option to use OEM parts and explain the benefits of doing so.

Choosing a Reputable and Customer-Focused Auto Body Shop

In order to ensure that you are getting the best possible repair work for your vehicle, it is important to choose an auto body shop that is working in your best interests. This means choosing a shop that has a good reputation, a thorough repair process, and a willingness to work with you to ensure that your vehicle is repaired to your satisfaction. By doing your research and asking the right questions, you can find an auto body shop that will put your needs first and provide you with high-quality repair work.

Are you unsure if your auto body shop truly works for your best interests? Don’t let the insurance company dictate the quality of your vehicle’s repairs. Choose a shop that puts you first and ensures your vehicle is restored to its pre-accident condition. Contact us today for a free consultation and estimate.

Narinder Aujla

In addition to writing, Narinder is a certified automotive body technician specializing in all aspects of vehicle body repair, including collision, aesthetics, and safety. He has been behind the quality of work and success of Auto Hut Truck Center (dedicated to heavy-duty commercial fleets) and Auto Hut (Dedicated to personal vehicle accident repairs) for over two decades. Repairing large commercial vehicles and premium car customizations are two of his specialties in the auto body repair industry.